Premier | ElementalHomeTheater

Call / Text Us! 844.582.0444 | Email Us! Support@ElementalPremier.com

Whether you have a large and complex system or a basic system we have a Premier support solution for you!

REACTIVE SERVICE & SUPPORT

Quick, reactive remote troubleshooting for basic systems
Peace of mind for your system
24/7 text / email / chat support
Customized client app that allows for client to control Premier system (compatible equipment required)

PROACTIVE SERVICE & SUPPORT

Quick, proactive remote maintenance for more advanced systems
Peace of mind for your system
Fast, discreet remote troubleshooting service
Priority on-site service (Monday – Friday)
24/7 phone / text / email / chat support
Customized client app that allows for client to control Premier system (compatible equipment required)
Remote configuration & software / firmware security updates (compatible equipment required)
Exclusive Premier Enhanced labor rate

ADVANCED PROACTIVE

SERVICE & SUPPORT

Quick, proactive maintenance for complex systems with multiple equipment locations
Peace of mind for your system
Auto repair / self-healing function (compatible equipment required)
NEXT day on-site service* (Monday – Friday)
24/7 phone / text / email / chat support
Customized client app that allows for client to control Premier system (compatible equipment required)
Facilitate communications with manufacturers and vendors on behalf of the client**
Proactive remote software / firmware updates
Remote configuration & software / firmware security updates (compatible equipment required)
Personalized technology consulting services
Internet of Things application and integration support
Annual Technology Review
Exclusive Premier Ultimate labor rate